Contact Us

”Legal

Website Owner

Name: Dr. Solange Freyd

Business Structure: Sole Proprietor (Auto-entrepreneur, France)

SIRET: 344 427 455

Address: 200 rue de la Croix Nivert, 75015 Paris, France

Email: contact@neurobiosafety.com

Website: NeuroBioSafety.com

Publication Director: Dr. Solange Freyd

Hosting Provider

OVH SAS, share capital €10,069,020

RCS Lille Métropole: 424 761 419 00045

2 rue Kellermann, 59100 Roubaix, France — www.ovh.com

Intellectual Property

All content on this website (text, images, videos, training materials, methods) is the exclusive property of Dr. Solange Freyd and may not be copied, reproduced, or distributed without prior written permission.

Nature of Services

This website offers educational content and online courses. These services do not constitute medical advice and are not a substitute for professional medical care.

Terms & Conditions

  1. Purpose 

These Terms govern the sale of online courses and educational programs offered on NeuroBioSafety.com by Dr. Solange Freyd, sole proprietor (auto-entrepreneur, France), SIRET 344 427 455.

  1. Services 
  • Online training programs (videos, PDFs, modules)
  • Live group educational programs (Zoom)
  • Educational events and workshops

None of these services constitute medical or therapeutic practice.

  1. Prices 

Prices are displayed in EUR. VAT not applicable under French auto-entrepreneur status (Article 293B of the French Tax Code).

  1. Order 

Placing an order implies full acceptance of these Terms and Conditions.

  1. Payment 

Payments are processed via credit card (Stripe) or PayPal. Full payment is due at time of order.

  1. Access to Courses 

Access may be instant or scheduled depending on the product. A reliable internet connection is required.

  1. No Withdrawal Right 

In accordance with EU Directive 2011/83/EU and French law (Article L221-28), no right of withdrawal applies to digital content delivered immediately upon purchase, where the customer has expressly waived this right.

  1. Liability 

All content is educational only. It does not constitute medical diagnosis, treatment, or advice. Dr. Solange Freyd cannot be held liable for decisions made based on the educational content provided.

  1. Personal Data 

See the Privacy Policy.

  1. Governing Law 

These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of French courts.

Privacy Policy

    Data Controller: Dr. Solange Freyd — contact@neurobiosafety.com

    Data Collected

    • Name, email address, contact details
    • Payment data (processed via Systeme.io – Stripe)
    • Technical data (cookies, analytics)

    Purpose of Processing

    • Order management and course access
    • Educational communications (with consent)
    • Customer support
    • Website improvement (anonymised statistics)

    Legal Basis (GDPR)

    • Contract performance (Art. 6.1.b)
    • Consent for newsletter and marketing (Art. 6.1.a)
    • Legal obligation for accounting data (Art. 6.1.c)

    Retention Period

    • 3 years after last active contact
    • 10 years for accounting and invoicing data

    Your Rights

    You have the right to access, correct, delete, object to, and port your data. Contact: contact@neurobiosafety.com

    Subprocessors

    Stripe, PayPal, email marketing provider, OVH (hosting).

    International Transfers

    Some service providers may be located outside the EU. Such transfers are governed by Standard Contractual Clauses approved by the European Commission.

    Complaints

    You may lodge a complaint with the CNIL (France): www.cnil.fr

    Cookies Policy

      This website uses cookies to ensure proper functioning and improve your experience.

      Types of cookies used

      • Essential cookies: necessary for the website to function. No consent required.
      • Analytics cookies: used to analyse website traffic in anonymised form. Subject to consent.
      • Marketing cookies: only used with your explicit consent.

      A consent banner allows you to accept or refuse non-essential cookies. You may update your preferences at any time.

      Cookie management: Cookiebot by Usercentrics (GDPR-certified solution).

      Course Code of Conduct

        • Respect and confidentiality: Participants agree to respect fellow participants and maintain confidentiality within the group.
        • No abusive behaviour: Any abusive, discriminatory, or harassing behaviour will result in immediate exclusion without refund.
        • No medical advice: Programs are educational only. Individual medical advice will not be provided within this framework.
        • Copyright: Shared materials may not be reproduced, distributed, or resold without written permission.
        • Personal login only: Access credentials are strictly personal and may not be shared.
        • Refund policy: No refunds are available for digital content delivered immediately upon purchase.

        AI Transparency Notice

          In accordance with the EU AI Act (2024), we inform you that this website uses artificial intelligence tools for:

          • Creating and reviewing certain educational content
          • Administrative automation tasks

          All AI-assisted content is reviewed and validated by Dr. Solange Freyd before publication.

          This website does not use any high-risk AI systems. No medical AI is used. No automated user profiling is performed.

          Medical Disclaimer

            All content provided on NeuroBioSafety.com is for educational and informational purposes only.

            It does not constitute:

            • Medical advice
            • Medical diagnosis
            • Personalised treatment or therapeutic recommendations
            • Medical or paramedical follow-up
            • Treatment or management of any disease or condition

            This content does not replace consultation with a qualified healthcare professional. If you have concerns about your health, please consult a licensed medical doctor.

            In case of medical emergency, contact emergency services immediately (112 in Europe, 911 in the US).